SMB Growth Consultant
Get more customers.
Waste less time.
I was Head of Marketing for Peter Jones's agency. I've built and sold my own business from nothing, and delivered multi-million pound results for Microsoft.
I know what works
Start with your free 10-minute "Business Health Check".
I'll personally review your answers to a short survey and send you a free video with my top 3 insights.
“91% of small and medium businesses with AI say it boosts their revenue.”
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- Salesforce, December 2024: “Small & Medium Business Trends Report”
Extra Mile AI Services for SMBs
Discover the four pillars of AI transformation - automated marketing, intelligent support, workflow magic, and data-driven decisions - that will free up hours, boost your bottom line, and give your small business the competitive edge it deserves.
Smart Marketing Systems
AI-powered marketing that finds customers automatically. Smart systems that create content, manage campaigns, and track what actually works - so you can focus on running your business.
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Automated lead generation and nurturing
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Smart email campaigns that convert
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Social media content creation and scheduling
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Customer behaviour analysis and insights
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Conversion rate optimisation
Friendly AI Assistants
24/7 customer support that never sleeps. Intelligent assistants that handle enquiries, book appointments, and escalate complex issues to your team when needed.
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Intelligent chatbots for website and social
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Appointment booking & calendar management
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FAQ automation and knowledge base
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Multi-channel support
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Escalation to human agents when needed
Document Processing Magic
Turn tedious paperwork into automated workflows. Smart systems that process invoices, sort emails, manage inventory, and handle the boring stuff automatically.​
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Invoice processing and data extraction
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Document classification and filing
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Email sorting and response automation
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Inventory management and tracking
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Workflow automation and optimisation
Business Intelligence That Makes Sense
Transform your data into clear insights - in plain English. Dashboards that show what's working, what isn't, and what to do next.​
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Real-time business dashboards
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Sales forecasting and trend analysis
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Customer behaviour insights
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Performance tracking and KPIs
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Predictive analytics for business planning
From Lewis, Extra Mile AI Founder:
"Turn Your Profit Squeeze into a Success Story"
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"I know what you're probably thinking about AI…
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"Sounds pricey. Bit techy. Probably something for Silicon Roundabout start-ups with more venture capital than sense."
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And honestly? You're not alone. AI feels like trying to drink from a fire hose while juggling flaming torches - there's just too much information, too many options, and frankly, not enough hours in the day to make sense of it all.
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But here's what's actually keeping me up at night: while you're drowning in admin and watching your profit margins get squeezed thinner than a Tesco meal deal, your competitors are quietly getting their AI act together. They're automating the tedious bits while you're still manually wrestling with proposals at 11 PM, wondering why a £2 million turnover feels like breaking even.
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After 12 years in AI at Microsoft and other big tech companies, I've learned to spot the difference between tools that actually help businesses and ones that just sound impressive in PowerPoints.
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Look, I'm not here to flog you some shiny robot that'll replace your personal touch with clients. You've already got great relationships, and frankly, your time's better spent nurturing them than wrestling with admin at 11 PM or trying to become a part-time data scientist.
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But if you're tired of working harder just to stand still - if that familiar dread hits when you look at the monthly figures - then maybe it's time to stop treating AI like it's optional.
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That's why I started Extra Mile AI. We help small businesses put AI to work in ways that actually make financial sense. No silicon valley nonsense, no "disruptive innovation" waffle - just practical tools that handle the boring stuff so you can focus on your clients, slash the admin faff, and put actual pounds back in your pocket.
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No jargon. No eye-watering upfront costs. No tech nightmares.
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Just a proper, no-nonsense approach to helping your business run smoother, smarter, and - dare I say it - more profitably.
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Because life's too short to spend it staring at spreadsheets, wondering where all the money went."
“64% of SMB owners say AI has improved their team’s productivity.”
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- Microsoft News Center Canada, April 2024: “AI and SMBs: An Analysis of Their Adoption and Impact”
Free AI Readiness & Opportunities Assessment
Get actionable insights you can implement immediately - even if we never speak again. This assessment delivers a custom roadmap with specific time-saving opportunities for your business.
Audit your existing systems and workflows
Benchmarks how ready you are to start using AI
Pinpoints immediate opportunities for AI to get working
Deliver a straightforward roadmap for next steps
No jargon. No hidden fees. Just honest, actionable insights to kickstart your AI journey.
Take the FREE AI assessment now.
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“On average, organisations see £3.50 in return for every £1 invested in AI initiatives.”
— IDC InfoBrief, September 2023: “The Business Opportunity of AI”
AI for SMBs - FAQs
What is AI automation and how can it help my small business?
AI automation uses artificial intelligence to handle repetitive tasks, analyse data, and make decisions without human intervention. For SMBs, this means reducing manual work, cutting costs, improving accuracy, and freeing up time to focus on growing your business. Common applications include automating document processing, customer service, data analysis, and marketing campaigns.
How much does AI automation cost for small businesses?
AI automation costs vary based on your needs, but many solutions start from £XX per month. The investment typically pays for itself within 3-6 months through time savings and reduced errors. We offer scalable solutions that grow with your business, ensuring you only pay for what you need.
Do I need technical expertise to implement AI in my business?
No technical expertise is required. Modern AI solutions are designed to be user-friendly, and we provide comprehensive training and ongoing support. Our team handles the technical setup while training your staff to use the systems effectively. Most businesses see their teams confidently using AI tools within 2-3 weeks.
Read the full FAQs here >>